Shipping and Returns Policy

Domestic Shipping: 

Shipping Processing Time

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone. 

Shipping Rates and Delivery Estimates

All orders within the continental United States receive FREE FedEx Standard Ground Shipping, with estimated delivery times of 3–5 business days. If you wish to have expedited shipping, shipping charges for Your Orders will be calculated and displayed at the time of checkout. FedEx Two-Day (2 business days) and FedEx Next Day options are available for orders with delivery addresses within the continental United States. 

Shipments to P.O. Boxes Or APO/FPI Addresses

QuitCubes ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. 

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation Email once Your Order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties, & Taxes

QuitCubes is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes). 

Damages

In the event that your product is received damaged, QuitCubes will work with you to remedy the situation. Please save all packaging materials and damaged goods as we may request photos for the purpose of filing a claim with the carrier. 

Contact Us

If you have any questions about this Shipping Policy, you can contact us HERE. 

International Shipping: 

Shipping rates for International and non-continental United States orders will be calculated at the time of checkout. 

Before ordering, please be familiar with your local laws pertaining to the importation of these types of products. QuitCubes is not liable for any products that are confiscated by your local customs agencies as a result of local laws, and in the event that the product is not received, your order will not be refunded. 

Additionally, QuitCubes is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes). 

Returns 

Returns will only be accepted for unopened and unused products within seven (7) days from the date of purchase, unless a longer return timeframe is provided under local and/or state laws. If you would like to return your product, please contact customer service at info@quitcubes.com and request an RMA (Return Merchandise Authorization). 

Any refund associated with a return will be processed upon receipt and review of the returned product. Please allow 5–7 business days for any refund to be processed after receipt of the returned product. 

PLEASE NOTE: 
If you would like to return your most recent unopened product for a refund, you must contact customer service first and request an RMA number. This number must be written on the outside of the package before returning it in order to receive a proper refund. 

Returns will not be accepted without a valid RMA number. “Return to sender” is only accepted with a valid RMA number. Please ask Customer Service for the proper return address. 

Please keep in mind that your package must be returned within 30 days from the day you receive your RMA. Returns received after this period will be issued a 70% refund. RMA numbers do expire.